Shell Credit Card Login, Bill Payment, Customer Service


Shell (AKA: Royal Dutch Shell) has worked with Citibank to provide two different types of credit cards to their loyal customers. Shell Credit card comes with 25.99%APR for purchase and 29.99%APR for cash advances. Shell Platinum MasterCard Credit Card APR for purchase is 24.99% and APR for cash advances is 28.99%. Their grace periods are both at least 25 days. If you want to log in, pay online, pay by mail, or to reach customer service, here is all the information you will need.

1.  Pay Bill Online at

First of all, you need a Shell Card online account, click here to register/ activate your card, enter the card number, the cardholder's name, and so on. Once you have an account, you can pay your bills or manage credit card online.

Go here to sign in your Shell Gas Card account and make a payment.

2. Send Your Payment To Shell Credit Card Payment Address

If you decide to pay your Shell Card bill by mail, you can send your funds to their payment address.  

For the Shell Credit Card, the mailing address is:

Shell Card Payments

P.O. Box 9001011

Louisville, KY 40290-1011

Shell Card Overnight Delivery/Express Payments

Attn: Consumer Payment Dept.

6716 Grade Lane

Building 9, Suite 910

Louisville, KY 40213

For the Shell MasterCard Credit Card, the mailing address is:

Shell Mastercard Payments

P.O. Box 9001011

Louisville, KY 40290-1011

Shell Mastercard Overnight Delivery/Express Payments

Attention: Payments Department

1500 Boltonfield St.

Columbus, OH 43228

3. Pay Bill By Calling Shell Gas Card Customer Service

The phone number for Shell Credit Card (non-MasterCard) is: 1-800-331-3703, the phone number for Shell MasterCard Credit Card is: 1-866-743-5562.