When logging in to your account, a safe way is to log in to the account on the same computer or mobile phone through the same browser. If you frequently sign in to your account on different devices through different browsers, your account activity may be considered suspicious and the service provider will disable your account.
Some IP Phones do not have BLF keys. In this case, agents will need to use dial codes, which are provided on the PBX to log in and out of queues. The dial codes are defined in the 3CX Management Console and configured by the PBX Administrator. By default the dial code to log IN to a queue is *62; By default the dial code to log OUT of a queue is *63
Sep 04, 2014 · To select the queues which you need to log into and out of, you will need to use 3CXPhone for Windows. Provision the 3CXPhone client to the extension you require (agent) When the client has provisioned, open the expanded presense screen (the icon next to …
The dial codes are defined in the 3CX Management Console and configured by the PBX Administrator. By default the dial code to log IN to a queue is *62; By default the dial code to log OUT of a queue is *63; These can be modified by the PBX Administrator, so it is best to verify the dial codes with the Administrator before using these.
Log extension IN/OUT of queues. To login or logout an extension from Queues you can use the following dial codes: Dial *62 to log extensions into the queues; Dial *63 to log extensions out of the queues; For more information on how to manage queue agent status refer to this guide: https://www.3cx.com/docs/pbx-queue-status/ Paging
The Call Queue feature is only available in PRO and ENTERPRISE editions. Creating a Call Queue. To add a Call Queue click on the “ Call Queues ” function in the 3CX Management Console and: Click “ Add ”, e nter a name for the queue and select a v irtual extension number. “ Polling Strategy” – define how calls are distributed to agents:
Jan 03, 2018 · Auto-Login to Queues. Get answers from your peers along with millions of IT pros who visit Spiceworks. In 3CX 12.5 version, we had the option where agents are automatically logged into the queues during business hours. But since the upgrade to 15.5, we are not getting the feature.