When logging in to your account, a safe way is to log in to the account on the same computer or mobile phone through the same browser. If you frequently sign in to your account on different devices through different browsers, your account activity may be considered suspicious and the service provider will disable your account.
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Log in You can log in to Atera from www.atera.com. With the ‘Basic’ default login setting, all that’s required is your email address and password (however, we highly recommend setting up two-factor authentication for added security).
Sign in with your organizational account. User Account. Password. Keep me signed in. Sign in. Sign-in to Citadel requires Active Directory credentials. Click here for more information.
Atera RMM solution is easy to install, the remote access, reporting, and patch management superior and their customer support is hands down the best I have experience across any application. Atera‘s software is the first software I load in the morning and the last I shut down at night.
Reporting Take a closer look at the various reports you can generate in Atera and share these with your customers/technicians . Remote Monitoring and Management (RMM) Advanced instructions on using Atera‘s Threshold and IT Automation, scripting and monitoring SNMP devices .
From Admin, click on Settings. The Settings page appears. 2. On the Settings page, click the Tickets tab. 3. Under the Customer Portal heading, check the boxes next to the tickets you’d like your customers to view. 4. Click Save. Your customers can now view the tickets you’ve specified.
To change the customer portal password: 1. Click on the Customers page and select the specific customer. 2. Click Contacts, and s elect the contact for which you wish to change the customer portal password. 3. Click on the Portal Password (in the left hand panel), and change the password. 4.
Getting Started. Atera is a unique platform designed for Managed Service Providers (MSPs) and internal IT departments; Combining Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing and Reporting—it’s a complete, one-stop shop that enables MSPs to manage their entire business. This article will walk you through the …
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Aug 01, 2017 · And thanks Drome for the default password lmao. I appreciate everything. lmao np dude, all these people with ♥♥♥♥♥♥♥♥ replies, you just need the default password xD First of all, the OP states he/she tried to log in, me and prob the others assumed it wasn’t working with the default password.