When logging in to your account, a safe way is to log in to the account on the same computer or mobile phone through the same browser. If you frequently sign in to your account on different devices through different browsers, your account activity may be considered suspicious and the service provider will disable your account.
You will need to contact your medical provider’s office for any technical issues. But before you do, please check that you’re attempting to access your patient portal from a desktop computer using a Chrome, Microsoft Edge, Mozilla Firefox, or Safari browser. This may solve the problem. If not, your medical provider can supply additional assistance.
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Aug 09, 2021 · 2021-05-24 15:48:49 EDT. We’re still monitoring the issue affecting athenaNet. All indications are athenahealth services are fully operational, but we’re waiting for a period of stability before we consider the issue fully resolved. We appreciate your …
1. Your patient will log in with the same email and password they’ve previously used to log in to your Patient Portal. This begins the workflow to upgrade their account to a new athenahealth account. They can log in using this account anywhere they see the blue “Login with athenahealth” button.
athenahealth Status brings you timely and transparent updates related to service performance and availability. View the status of athenahealth services for information relevant to your organization. This information may not indicate downtime.
I’d like to connect with athenahealth. How can I contact you? You can create a case or call under the Support menu in athenaNet, or access our success community here —you’ll be able to choose a help category to find answers to your inquiries. You’ll need to login to athenaNet to connect. I’m having trouble with athenaNet.
Fully integrated hands-free solutions that save time and boost clinical efficiency. The industry’s most adaptable, network-enabled suite of healthcare solutions. athenaClinicals is our cloud-based EHR that supports faster, more accurate documentation, allowing your staff to focus on the moment of care.